Counseling and Assistance

Services may be limited during Covid restrictions.

Please check with providers listed for each service. All activities are by appointment only by calling 206-297-0403. NO DROP-INs 

SOCIAL WORK   Social Worker Jennifer
Mondays, By Appointment ……… Free
Wednesdays, By Appointment ……… Free
Thursdays, By Appointment ……… Free
Location: Social Work Office, Ballard NW Senior Center
If you need someone to help or just to listen, call the second floor reception desk at (206) 297-0403 to schedule an appointment. Welcome our new social worker, Jennifer. We are so pleased to welcome her on board. She will be leading groups, providing informed help, support, listening and counseling, and will be active and involved here at the center.  Our Social Worker is here to help you, your family, your friends and our community. The Social Worker has many services to offer (advocacy, emotional support, counseling, resource gathering, referrals, support groups, classes).


First Thursday of Each month, 10 am – 12 pm by appointment only. No Drop-ins. Kylle Bernethy is an independent financial services professional who assists with financial questions related to IRAs, Mutual Funds, Retirement Income Planning, Health Insurance, Long Term Care Insurance and Annuities. Note: Registered Representative of and offering securities through PlanMember Securities Corporation.


Please call 206 297-0403 or email to arrange an appointment time. In either case, please provide full name, phone and email address.
Jerry Keating assists with medical health insurance, healthcare issues, power-of-attorney, and wills.


AARP Foundation Tax-Aide offers free tax preparation help to anyone and if you’re 50 and older, and can’t afford a tax preparation service, we were made especially for you. We understand that retirement or other life changes may mean your taxes are a little more complicated now. With the help of our team of IRS-certified volunteers we make it easy for you. There’s no fee and no sales pitch for other services and AARP membership is not required.

Starting in February, the AARP Tax Services will begin again but will be handled differently from previous years. The hours are from 10:00 a.m. to 1:00 p.m. each Wednesday.

Due to Covid-19, the traditional in-person tax preparation and filing process has changed to minimize contact between taxpayers and volunteers. Taxpayers will call the receptionist at the Center (206-297-0403) to start the process of scheduling the first of two required appointments:

  • Complete the Intake/Interview Booklet, sign waiver for scanning of tax documents, wait for documents to be scanned & returned in the large taxpayer envelope, and leave.
  • A second appointment will be scheduled for the next Wednesday to pick up and review your completed tax return with a counselor, likely by phone. (Bring cell phone if you have one)

You MUST WEAR A MASK for both appointments.  Bring all 2020 tax documents, your 2019 tax return, and bank account information for both appointments.  You will remain in your car at all times. For those who walk or come by public transportation, special arrangements will need to be made. We will confirm that ahead of time.

As specific instructions must be followed, we plan to have informational flyers available that could be e-mailed or possibly picked up ahead with the lunch distribution. No matter, a tax volunteer will be calling you to confirm the appointment and explain the process before you come in. It’s important that we have your contact information: phone number (and email address if you have one).

The AARP volunteers will be on site Wednesdays 10:00 am – 1:00 pm (Tentative start date is Feb 10; that may change as IRS has changed the start of e-filing to Feb 12). Appointments are scheduled every 30 minutes with parking spaces reserved for the tax program. We ask that you arrive AT your appointment time.

Though this will be a challenging preparation process, many people within AARP & IRS have spent numerous months planning and documenting this process so that it is safe for all and ensures the security of taxpayer personal information. We look forward to serving you soon.

The following classes are unavailable at this time

LEGAL CONSULTATIONS  (currently unavailable due to COVID-19)  Ballard attorney Sara Longley is the new owner of Ivy Law Group, PLLC, the law firm previously owned by Ruth Vogel.  Sara will take over as the regular volunteer attorney for the monthly legal clinic, advising on matters related to wills, powers of attorney, medical directives, and estate probates.

COMPUTER LAB (currently unavailable due to COVID-19) Ballard NW Senior Center provides open use of our computer lab, which offers secure, high speed internet and various software packages including the Microsoft Office. No accesses code is necessary and no registration is required. There are no computer time limits. Everyone is welcome on a drop-in basis Monday through Friday from 8:30 am-4:30 pm, with the exception of Tuesday afternoons and Friday mornings.



Adult coloring can be very therapeutic.  Some days the group is quietly working away and other days the discussions become very lively.  No experience necessary and all supplies are provided

Friend to Friend Program – Currently on Hold. provides companionship, support, and assistance in your home.  Contact Social Worker Jennifer.

Morning Coffee – Currently on Hold. Join us each day for coffee, tea and morning goodies to get your day started on the right foot. All our morning activities are better with friendly conversation and baked goods.

Meet monthly at Broadview Library ……… Free
Hello everyone! We will be having our monthly tinnitus support group meeting soon. Please pass this invite along to anyone who might be interested in attending. Contact Keith Field to join this wonderful group by emailing him at

Discuss the trials and triumphs of dealing with low vision, and learn some new techniques to try. No signup required.

Home Assistance – Currently on Hold

You can drop in for the Job Bank or register for an appointment. Please register at the 2nd Floor Reception Desk or by calling 206.297.0403. All other Home Assistance is available through their websites. 

JOB BANK – Currently on Hold
The Job Bank currently does not have volunteer drivers, house cleaners, chore workers, and very limited handyman services. Please contact Social Work Service for help with care-givers in the Friend to Friend Program.

The Seattle Fire Department will provide and install free smoke alarms in your home. Contact them if you are a senior or have a disability, and own and live in a Seattle home. Please call (206) 386-1337 to get a new smoke alarm for your home.

Service is available to homeowners in Seattle. It allows you to have a professional do minor plumbing, electrical, and carpentry repairs. You only have to apply once, and then can ask for assistance for 3 years. If you do not want to fill out the paperwork, they will even send someone out to do it for you. Cost: $10 per hour plus the cost of parts. This is a service of Sound Generations at (206) 448-5751.

ELDERCARE LOCATOR   US Health & Human Services Dept.
Call 206.789.1217 for this service  ……… Free

We are partnering with PNA to bring this impressive program to Ballard. This is a great program providing many services for seniors to stay in their own community as they age. There are many services available and opportunities to volunteer. Community Partner: Phinney Neighborhood Association (PNA). You can reach this service at (206) 789-1217.

Call 206.448.3110 for this service ……… Free

Monday-Friday: 6:30 am-10:30 am (recommended time)
Monday-Friday 11:30 am- 2:30 pm
Located on 2014 NW 57th Street in Ballard the Urban Rest Stop provides services for people to wash their clothing and make use of their showers.

Tuesdays, 10:00 am- 2:00 pm

Thursdays, 10:00 am – 2:00 pm
1st Saturday of the Month, 10:00 am – 2:00 pm
3rd Saturday of the Month, 10:00 am – 2:00 pm
Located on 5710 22nd Ave NW in Ballard the Bridge Care Center provides men’s and women’s clothing rooms include shoes/socks, hygiene products, clothing, and sometimes gear like coats, blankets, backpacks, and sleeping bags.

Avoiding Scams

National Do Not Call Registry
The National Do Not Call Registry gives you a choice about whether to receive telemarketing calls. You can register your home or mobile phone for free.

Resource Referrals

Mayor’s Office for Senior Citizens
The Mayor’s Office for Senior Citizens provides programs and referrals to services that support independent living, social and civic engagement, and healthy aging to make a positive difference in the lives of older adults and adults with disabilities. Mondays to Fridays, 8:00 am – 5:00 pm. Call the Mayor’s Office for Senior Citizens at (206) 684-0500, TT/TDD (206) 233-2778

Pathways Information and Assistance
Finding the information you need when you need it is not always easy.  Sound Generations’ Pathways Information & Assistance Program provides a full range of information and resources to help King County seniors, people with disabilities, and those who care for them maintain independence and improve their quality of life. This is a service of Sound Generations at (206) 448-3110.

Sound Generations
Since 1967, Sound Generations (formerly Senior Services) has connected older adults and adults with disabilities in King County with vital resources. You can reach them at (206) 448-5757.

Ballard Alliance
The Ballard Alliance (formerly Ballard Chamber of Commerce) ensures our community remains a unique, clean and vital district for its visitors, residents, businesses and property owners.

Rotary Club of Ballard
For more than 110 years, Rotary members have been addressing challenges around the world.

US Health and Human Services Department. 1-800-667-1116 Free

FOOD ASSISTANCE – not updated for Covid services

You can drop in for Food Pick Up, Weekday Lunches, and To Go Lunches, no appointment is necessaryAll other Food Assistance is available through their websites. 

FOOD PICK UP Thursdays, 9:00 am-12:00 pm
Location: Harmony Dining Hall, Ballard NW Senior Center
Provided by Ballard Food Bank and  Tall Grass Bakery

WEEKDAY LUNCHES Monday-Friday, 12:00 pm-12:30 pm
Location: Harmony Dining Hall, Ballard NW Senior Center
It’s been proven that being social and interacting with others is good for you. Balanced nutrition is important to your health and aging well. Join us weekdays for Community Dining’s delicious made from scratch healthy meal for your dining pleasure. The new Chef Lori prepares great soups and meals. Many Wednesdays an informative speaker follows lunch for your enjoyment. Come early and chat with others, take a class, work on the puzzle, exercise, read a book or volunteer. See you at the Center. Suggested Donation: $4 for 60 and up. Fee: $10 for those under.

Monday-Friday, 12:30 pm

If there is extra food, you can request a To-Go Lunch to have later. Please remember to sign up again if you take a second lunch. The Center gets reimbursed on lunches served so if you don’t sign for the second portion, we don’t get reimbursed. Thanks. Suggested Donation: $4 for 60 and up. Fee: $10 for those under 60. Subject to availability.

provided by Sound Generations. Since 1967, Sound Generations (formerly Senior Services) has connected older adults and adults with disabilities in King County with vital resources. You can reach them at (206) 448-5757.

Monday 2:00 pm-7:00 pm
Tuesday 11:00 am-4:00 pm
Wednesday 11:00 am-4:00 pm
Thursday 2:00 pm-7:00 pm
Ballard Food Bank offers a healthy assortment of groceries and services for individuals and families in a welcoming environment. They serve individuals from 98107, 98109, 98117, 98177 (Seattle addresses only), 98119, and 98199 zip codes.


Pride Foundation
Pride Foundation is a regional community foundation that inspires giving to expand opportunities and advance full equality for lesbian, gay, bisexual, transgender, and queer (LGBTQ) people across the Northwest.


Swedish Ballard Hospital
Dr. Nils August Johanson founded Swedish Medical Center in 1910 as Seattle’s first modern nonprofit medical facility.


Nordic Museum
The Nordic Museum is dedicated to the heritage of Seattle’s Nordic immigrants, Danish, Finnish, Icelandic, Norwegian and Swedish Americans. It was founded in 1980.


Ballard Boys and Girls Club
A youth development organization with skilled, caring professionals who understand where every kid is coming from and help them shape their path toward a great future. Their innovative programs are designed to empower youth to excel in school, become good citizens and lead healthy, productive lives.

Big Brothers & Big Sisters
Big Brothers Big Sisters of America is a 501 non-profit organization whose goal is to help all children reach their potential through professionally supported, one-to-one relationships with volunteer mentors.